9/12/2023 0 Comments Effective listening![]() ![]() We have spoken about your focus a few times now, but how do you do this? It isn’t quite as simple as avoiding external distractions, because our own mind and internal thoughts can distract us just as easily. Do not look at your screens or paperwork in front of you and put your entire focus on the person you’re talking to. If possible, try to move away from loud environments so you don’t get distracted by something someone else is saying. Distractions are everywhere, from computer screens, phones and that poster behind your desk. Just because you stopped talking, it doesn’t necessarily mean you’re listening. But also, if you keep the limelight on you, then you aren’t paying attention to what they have to say, and at the end of the conversation you’ll have missed out on all the useful information they wanted to tell you. Obviously, if you don’t stop talking then the other person won’t have a chance to speak, giving you nothing to listen to. Remember, the goal here is to listen to what they have to say – you’ll have your turn to speak afterwards. You can’t talk and listen at the same time. Surely it’s no coincidence that the word ‘Listen’ is an anagram of ‘Silent’. This is also more polite as it shows you are giving them your attention and are willing to listen and engage in a conversation. So, the first step is to stop what you’re doing and actively switch your focus to the person speaking by looking at them and giving them your full attention. You can’t effectively listen to someone if you’re not paying attention to them. This will help you build better relationships, be a more effective worker and become more aware of the world around you. In order to really listen to, focus on and internalize what you hear, there are a few steps to take. But listening is easy, right? Just hear the words and move on? Not quite. When a boss, client or friend has something to tell you, it’s important that you listen to what they say. But after millions of years of development, words and the ability to communicate are useless if you don’t know how to effectively listen to them. Humanity has evolved from Neanderthals, who communicated with grunts and points, into having complex systems of language and words that we use to impart information and share ideas with each other. This course is worth 10 credits at SCQF Level 7. You'll receive a formal University Continuing Professional Development (CPD) certificate when you complete the module.This article was originally written and published by Speak First The content may also be appealing to those looking to enhance their personal development for use in everyday life.įully funded places are available for this module supported by the Scottish Government and the Scottish Funding Council. This course will be of interest to adults of any age who are looking to enhance their employability, particularly those who may have team leadership roles. Submission of a learning log and future plan demonstrating the ability to reflect and comment on the skills identified and developed during the class.This course will begin on Tuesday 10th October and will be delivered via online Zoom sessions on Tuesdays from 6.30pm - 8.30pm for 8 weeks. Using effective listening skills to manage disagreement and conflict in the workplace.Goal setting and tapping into personal resources.An introduction to change and skills practice helping the speaker with an aspect of change.Understanding our prejudices and how they can impact on our ability to be an effective listener.Qualities of an effective helping relationship.An introduction to responding skills and skills practice.An introduction to attending skills for the listener and skills practice. ![]()
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